As a vendor, these quick guides are resources you can refer back to after your in-person or virtual training.
Get familiar with the NOQ backend portal. Learn how to navigate the dashboard and find your way around the core features.
Understand your sales data and performance reports. Learn how to read, filter, and export analytics from the backend portal
Configure your organisation's core details, preferences, and account settings. Manage everything from branding to tax and trading hours.
Add, edit, and manage staff accounts and permissions. Control who has access to what across your NOQ system.
View and manage payment records, refunds, and transaction history. Guides for reconciling sales and handling payment queries
Set up and manage the devices connected to your NOQ system. Covers pairing, troubleshooting, and device configuration
Build and update your menus, products, and pricing in the backend portal. Learn how to organise items, add modifiers, and manage availability
Track and manage your inventory levels across locations. Set up stock alerts, update quantities, and monitor usage
Manage your merchandise catalogue in the backend portal. Add products, update stock, and configure merch categories
Set up and manage your store locations and configurations. Covers opening hours, location details, and store-level settings
Manage the sites and venues in your NOQ account. Learn how to configure site-level settings, zones, and ordering points
View and manage attendee data and customer profiles
Setup guides and troubleshooting for NOQ hardware including printers, card readers, and kiosks
User guides for the NOQ Insights App. Monitor live sales, track performance, and view key metrics on the go
Step-by-step guides for the NOQ EPOS and EPOS Lite apps. Learn how to take orders, process payments, and manage your till
Guides for the EPOS application. Covers setup, operation, and key features of the latest version of NOQ EPOS
User guides for the NOQ Merch app. Learn how to sell merchandise, manage stock, and process transactions at your event
Set up and manage mobile ordering for your customers. Covers QR code ordering, customisation options, and order flow management
