How To Scan Vouchers On NOQ Terminals

Add the items into the cart
Select ‘View Cart’
Select ‘Redeem Voucher’
Scan the voucher presented by the customer
Here you can see how much money the customer has on their voucher.
Select ‘Apply’
Select ‘Full Amount’
Select ‘Apply Amount’
Now you will go back to your cart and the total will either be £0 – Press card and this will go into your past orders.
If the customer still has an amount to pay you can proceed with taking their payment.

Vouchers cannot be manually adjusted without scanning the QR code.
If a voucher fails to scan, check for damage, smudges, or screen brightness issues on phones.
Once a voucher is fully redeemed, the system will block further use automatically.

This guide explains how staff can accept and redeem customer vouchers using NOQ terminals. Vouchers may be physical printouts or displayed digitally on a customer’s phone.